Outbound Call Center Services India for your products or services

India has become an ideal location for outsourcing business because the same services with the same level of quality are offered in India for a much lower cost as compared to other countries. It saves hidden cost like training, overheads and saves infrastructure cost which can eat up your investment. Organizations don’t have to spend on setting up the right kind of technology and later maintaining it.


The advantage of outsourcing in India is that as it has a large number of manpower which is educated and is fluent in English and other other languages . People work for lesser salary in comparison to European countries and are more hardworking. Due to this , India is becoming a hub of outsourcing business - availability of skilled labor is getting easier day by day.


Outsourcing is beneficial for the organizations as it is cost effective and the energy of business can be directed at the competencies of a particular business. It is also beneficial in terms of making more efficient use of labor, capital, technology and resources.


An outbound call center is a centralized office where numerous agents call to the potential customers for your products or services. Lead generation, sales generations, account collection, raising funds and political and community initiatives are some of the services offered by an outbound call center.


Outbound call centers provide services, which are outbound in nature, like providing telemarketing or appointment filling services. The following is some of the outbound call center services that can be outsourced to India:


* Market Intelligent

* Lead Generation

* Database Selling

* Appointment Selling

* Direct Mail Follow Up

* Debt Collection Services

* Product Promotions

* Customer Satisfaction Research Surveys

* Business to Business Telemarketing

* Business to Consumer Telemark

* E-mail and Chat Support Services


Outbound call center services India have specialization in Appointment Scheduling, lead Generation, Research Surveys, Debt Collection, Credit card verification, Telemarketing call center. Our Inbound call center services offers Order Taking Services, Call Center Technical support, Customer Service, Help Desk & Answering service.

Outbound call centers hold a vital place in a call center / telemarketing business because of its evolution services like B2C outbound calling, outbound customer service, outbound call management, B2C outbound telemarketing services, quality outbound call, B2C outbound voip services, outbound marketing, virtual Call Center services, B2C outbound sales, outbound telesales services, B2C outbound telemarketing services, Outbound dialer services, Offshore outsourcing B2C Outbound call services, evolution telemarketing services, Outbound logistics, quality B2C outbound call solutions, telemarketing services in India.

Monitoring the results your outbound call center provides is an important aspect in selecting the outbound call center most capable of handling your needs. Our software systems permit you to immediately access online program results and shadow-monitor the performance of all your designated agents from a remote location.


Call Centers India (CCI) is a CISCO funded company with over 20 years of combined call centers experience. It provides 99% up time with World's best call center technology and offers call centers services, Inbound Outbound Call Center Services, Product Promotion and Appointment Scheduling, with 100% customer satisfaction. Your feed back comment and suggestions will be highly appreciated at callyparkar123@gmail.com

Outbound Call Center Services Outsourcing – It Really Help

Why the outbound call center services outsourcing projects have failed to achieve the desired results. The success rate of outbound call center services outsourcing may be well above the 90% mark, but since there is always the chance of Murphy's Law taking control of things, businesses need to be a bit more careful while making plans about choosing call center outsourcing services. Here's what most businesses can do to ensure that outbound call center services outsourcing really helps them generate potential leads and achieve other predetermined goals and objectives.

Carry out a detailed feasibility study

The entire set of business processes cannot be outsourced and what is even more important for businesses to know is that not all processes will prove successful or deliver the same results when outsourced. The same applies to outbound call center services outsourcing and that's why businesses need to carry out a detailed feasibility study. Before actually starting out on their outsourcing plans, businesses need to identify processes that will fit snugly within the basic framework of outbound call center services outsourcing. Once that is done, it will become easier for both the business and the outbound call center services outsourcing provider to achieve the targeted goals.

Clearly communicate needs and requirements

To ensure that improper communications do not hamper outbound call center services outsourcing projects, businesses need to convey their needs and requirements in very precise terms to the selected call center outsourcing services provider. If possible, such communications should cover everyone from the top to the bottom of the organizational hierarchy in order to ensure that all those managing call center operations from offshore locations are well aware of what's expected from them.

Monitor ongoing activity and analyze results

The outbound call center services outsourcing provider will certainly work hard to achieve the desired results, but that does not free businesses from their own responsibilities. One of the most crucial responsibilities is to monitor ongoing activity and analyze results and businesses should never forget that even when they might have selected the best available outbound call center services outsourcing provider. It will help businesses take timely action in case there is an adverse mismatch between defined goals and actual results achieved.

As such, the right answer to the initial question would be that outbound call center services outsourcing will be helpful when both the business and outsourcing service provider follow prescribed guidelines and work as partners to achieve common goals and objectives.