Offshoring by US companies surges: Survey

WASHINGTON: US companies are increasingly turning to off shoring their functions to achieve cost savings, and few plan to bring those jobs back to
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the United States, the Conference Board said Monday.

The number of US companies with a corporate off shoring strategy in place more than doubled in the past three years, according to the fifth annual report on off shoring trends, published by Duke University in collaboration with the Conference Board.

Of the companies surveyed, 53 per cent had a corporate off shoring strategy in place, up from 22 per cent in 2005, said the Conference Board, a nonprofit business research organization.

"Sixty per cent of companies that had already offshore say they have aggressive plans to expand existing activities, and very few plan to relocate activities back to the United States," it said.

Does Outsourcing Really Add Jobs To The US Economy ?

We've all seen the headlines: Outsourcing America; John Kerry Says He'll Put an End to "Off-shoring" US Jobs. Are Too Many US Jobs Going Overseas? But have we really stopped to look at the benefits of working with offshore companies?

In just over one year since Tele-Sales Force, Inc. began operations and subsequently launched TSF Call Center, Tele-Sales Force, Inc. has signed up over 25 customers including Sun Micro systems and People Soft, added more than a dozen US jobs (Executive Team, Controller, Legal Counsel, Sales Professionals, etc.) and perhaps most importantly, helped other US companies increase sales dramatically. According to Stephen Polinski of Genuine, "Tele-Sales Force, Inc. helped us understand our target market better, developed a value- based sales message, and then executed the telesales campaign. In just a few weeks, we closed a transaction worth $86,000 to our company."

Chad Burmeister, Co-Founder and CEO of Tele-SalesForce, Inc. said, "Just like enterprise software helped companies throughout the 1990's to reduce costs by millions, improve efficiencies, and help companies compete, Business Process Outsourcing (BPO) will become the next buzzword for the remainder of this decade. In our first year of operations, our company has proven that by taking a socially responsible approach to outsourcing, and focusing on jobs that US workers typically don't do as effectively, or do not want to do at all, we can add new jobs to the US Economy, not take them away." Mr. Burmeister also said, "We hired one local Account Executive that made about 100 telesales calls in the 10 months he worked with us. Our offshore telesales agents make more than 100 outbound telesales calls every day."

Additional value created by TSF includes: Identified and scheduled conference calls with decision makers at thousands of auto dealers which led to more than $800,000 in sales; provided 24 hour instant message support for a bank in Arizona to help them compete with B of A and other large banks; enabled at least three US companies to start a business using TSF call center as the backbone of their telesales operations; partnered with one US based call center in the past 60 days and already sold 2 seats for them.

The Scoreboard: Net US jobs lost: 0. Net US jobs gained

About TSF Call Center - TSF Call Center , world class call center, world class results, helps companies build a successful marketing campaign, monitor the campaign, and insure the best possible results. Additional services include complete outbound telesales campaigns, inbound call center support, and other back office services such as instant messaging, email support, and claims processing. The company is based in Southern California, has a sales office in Scottsdale, Arizona, a call center in Philadelphia, PA and a 350+ seat call center in Calcutta, India.